Safety Tips

Crooks use clever schemes to defraud millions of people every year. They often combine sophisticated technology with age-old tricks to get people to send money or give out personal information. They add new twists to old schemes and pressure people to make important decisions on the spot. One thing that never changes: they follow the headlines — and the money.

Stay a step ahead with the latest info and practical tips from the nation’s consumer protection agency…..learn more

Online fraud is growing, infecting many websites and other forms of communication. Everybody needs to be aware of what to look for and how to protect themselves so they can continue to have a good online experience.’s customer service team is doing everything possible to pinpoint and block scam artists attempting to defraud our members – keeping up with their evolving strategies to sneak by us undetected. Even with our new fraud-catching tools a few scam artists are still able to sneak by – usually not for long – and may come in contact with some of our members. In order to further deter the few that find their way in we need to raise awareness to sellers about the scam attempts that can hurt them directly.

Safety Tips:

1.     If a deal sounds too good to be true, it probably is! Please always take care to ensure the item is a genuine offer before engaging in a financial transaction.
2.     Do not apply for jobs overseas without first ensuring that the advert is genuine.
3.     We do not recommend purchasing or renting any item sight unseen. If possible, ask to see the item first.
4.     If you are asked to WIRE PAYMENT FUNDS, do not. Instead, ask the seller to provide a local bank in which you can deposit.
5.     Do not engage with anyone that requires you or them to ship an item overseas.
6.     Always tell people where you are going and when, especially if you are intending to transact alone with a buyer or seller.
7.     Always complete transactions in person if at all possible.
8.     Never give out your personal financial information to anyone unnecessarily, and certainly only if you are certain they are based in your region.
9.     Carefully review photographs. If the item does not look as though it’s in your region, do not contact the seller.
10.   Always refuse a background/credit check that is requested of you.
11.   To avoid being scammed, deal locally, always face-to-face with the Seller.
12.   Avoid continuing communication with persons using very poor grammar/spelling.
What to watch out for:

1.   A buyer that wants to send you a money order or cashier’s check, usually over the amount you are asking.

2.   A buyer that requests a refund for all or part of their payment.

3.   A buyer requests to send the extra payment to their “shipping agent” who will be picking up your product.

4.   An email or phone call from someone posing as a representative of asking for your password or full credit card information.

NOTE! We do not call to our customers and ask for sensitive information like account access or credit card information!

Scam artists exploit the delay in processing deposited money orders and cashier’s checks by asking for refunds after they are sure you have received their counterfeit payment. It’s hard for your bank to determine that the deposited funds are actually in your account. To give you an idea, counterfeit money orders / cashier’s checks can take two weeks or more to be recognized, especially if the originating bank is outside of the US. We have received reports that some banks will confirm that the money order is good, however, it will come back as fraudulent several weeks later. Your bank may be able to give you a time frame for when they can give you a solid answer about your deposits. So, make sure your bank understands the situation and that you have given your deposits time to clear completely before you send requested refunds.

Scam artists will pose as a customer service representative of asking for your login information or request a payment. We do not request your login password or your full credit card information in email or over the phone. At times, to assist members with current or past charges over the phone, we will ask for the first four and last four of the credit card number, the date of the charge, the last name on the card and possibly the expiration date depending on the situation. We do not accept payment over the phone and never ask for the credit card security code (CVV). There are two extra ways that can help you determine if a true representative is contacting you:

1.   If you have caller ID, look at the country code – it should be “+876” or “00876”.

2.   When replying to email, make sure the reply-to address ends with “”. Scam artists can change their “Display address” so that it looks like we are emailing you but when you hit the reply button the email address changes to a completely different address (usually ending in, or

If you suspect that a scam artist is adverting goods and/or services or a registered buyer may actually be a scam artist then contact us immediately with information of this registered member. We can research the account and remove scam accounts so that others will not be affected. Collect all your correspondence (e.g.; email, letters, payment) to give to your local authorities. You can also report them to the Internet Crime Complaint Center (